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Meijer
📁
Information Technology
📅
1800009413 Requisition #
Thanks for your interest in the IT Help Desk / Support Center Analyst (PT) position. Unfortunately this position has been closed but you can search our 1,722 open jobs by clicking here.
Qualifications
  • A completed or in-process Bachelor's degree in Computer Science, Engineering, or related discipline, or equivalent work experience and technical training, is required
  • 2+ years of experience in computer systems or IT support
  • Excellent customer service and interpersonal skills; telephone etiquette
  • Understanding of multi-platform environments
  • Flexible Schedule
  • Ability to use customer service standards and follow guidelines, as well as to help others interpret policy
  • Thorough understanding of trouble ticket process
  • Strong oral and written communication skills (technical and non-technical)
  • Excellent organizational skills
  • Demonstrated problem-solving skills
  • Ability to maintain a high level of client trust and confidence in the group's knowledge of and concern for clients' needs
  • Capable of involvement in multiple projects through all life-cycle phases, ensuring they are in accordance with established direction and standards
  • Broad range of application, network, and desktop knowledge is highly desirable

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